Psychic Customer Service

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Psychic Customer Service

Never put another customer on hold to ‘check into that’.

Everyone hates being put on hold and hates it even more if they are on hold only to get dated or incorrect information.  Our Customer Portal allows customers to track, in real-time, the progress of the work you are doing for specifically them as well as review work that you’ve done to date.  No more customer calls wondering where your teams are, what’s going on and what have you done for me lately.  Be proactive and give your Customers a way to see up to the minute updates of their account.   Now, spend all this extra time managing new business!

SRS Tech Platforms are designed from the ground up by guys that worked in the trucking industry running fleets just like yours.  Our goal is to get your teams up and running on our Mobile Fleet Management Platform immediately so your company has every opportunity to grow profitably.  All the time spend doing Check Calls and Updating Customers is time that could be spend developing new customer and driving new business.

We guarantee fleets up to 50 vehicles will be up and running in One day and fleets with more will be up and running in 2-3 days.

We couldn’t promise this if we haven’t proven it over and over again.

  • Utilize assets more efficiently
  • Contract Carrier Management made easy
  • Eliminate time consuming paperwork
  • Stop searching for lost documents
  • Seamless data flow from Customer Service to Dispatch to Invoicing
  • Optimize Routes, Driver Hours, Fuel and Trailer Cube
  • Automatic Shipment notifications
  • Shipment details shared instantly between Back-Office and Drivers
  • Customer Portal reduces Check Calls and improves Customer Satisfaction

Generate Invoices seconds after work is completed